Privacy Policy of Lizay Diamond
Effective Date: [DD/MM/YYYY]
At Serbes GmbH, accessible via www.lizaydiamond.com, we are committed to safeguarding the privacy and personal data of our customers in full compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website.
1. Personal Data We Collect
When you visit or engage with our website, we may collect the following categories of personal data:
Identity Information: Full name
Contact Information: Email address, phone number, shipping and billing addresses
Payment Information: Credit card details (processed securely via trusted third-party payment providers)
Technical Data: IP address, browser type, device identifiers, and cookies
Order Information: Items purchased, transaction history
2. Purpose of Data Collection
We process your personal data for the following purposes:
To efficiently process and promptly deliver your orders
To manage secure payments and financial transactions
To offer responsive customer support and communication
To fulfill applicable legal and regulatory requirements
To personalize and improve your user experience
To send marketing messages with your prior consent
To ensure website security and detect or prevent fraud
3. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated in this policy, including legal, accounting, and reporting obligations. When your data is no longer needed, it will be securely deleted or anonymized.
4. Sharing of Personal Data
Your personal data may be shared with trusted third parties solely for service-related purposes:
Logistics Providers: For the delivery of your orders
Payment Processors: To handle financial transactions securely
Hosting and IT Services: For website performance and maintenance
Public Authorities: When legally required to do so
We do not sell or lease your personal data to third parties for marketing or commercial use.
5. Your Rights Under GDPR
As a resident of the European Union, you have the following rights concerning your personal data:
Right of Access: View the personal data we hold about you
Right to Rectification: Request corrections to inaccurate or incomplete data
Right to Erasure: Request deletion of your data (“right to be forgotten”)
Right to Data Portability: Receive a copy of your data in a structured format
Right to Object: Object to certain types of processing
Right to Lodge a Complaint: Submit a complaint to a data protection authority
To exercise any of these rights, please contact us at: 📧 [email protected]
6. Use of Cookies
We use cookies to personalize your browsing experience and analyze website traffic. For detailed information, please refer to our [Cookie Policy] page.
7. Data Security Measures
We employ up-to-date technical and organizational security measures to protect your personal data. While we take every precaution, no internet-based method of data transmission or storage is entirely secure. We continuously strive to enhance our security practices.
8. Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page along with the revised effective date.
Contact Information
Serbes GmbH
📍 Leipziger Platz 11
10117 Berlin, Deutschland
📧 [email protected]
📞 Telefon: 0 176 634 735 36